Preliminary Consultation

STARLIGHT will provide an "In Home" project consultation, evaluation and written cost estimate for the entire home theater project*. There is no charge for this service (Free In-Home Consultation). This will be applied to an accepted furniture or construction design/manufacture contract.

In the event a design or manufacture contract is accepted the Seventy-Five dollar fee will be applied to the cost of any accrued design or contract fees.

A check for this fee will be expected at the time of consultation. No invoice will be issued. 

* This service is now available only in the state of Texas.

Theater or Construction Design Contract

STARLIGHT’S professional home theater installers will perform a analysis of the media room and work with you, the customer to come up with a plan that is desirable. The customer also has the option of selecting from STARLIGHT’S different custom built home theaters that will be displayed at different price ranges. Ranging from video to audio installations discussion with the home theater consultant at STARLIGHT could cover the following. 

• Acoustical Room Modes Analysis.

•  Speaker dispersion characteristic analysis.

•  Material resonant frequency analysis, for necessary sound absorption.

• Focal area layout for sound and visual.

• Video quality and analysis

• Lighting Design and Evaluation.

•  Media room and complete residential or commercial automation

An estimate for the job will be presented within 24-48 hours of the initial consultation.  A design contract will also be presented with this written estimate.

Audio & Visual Information

Complete setup and construction of a media room can be completed for audio and video equipment purchased from STARLIGHT.   A design contract is required before the commencement of the job.

Construction or Theater Payment Terms

Construction and theater terms are as follows:

• 80% deposit due upon contract acceptance. This is a non-refundable payment and will need to be paid at the time of contract signoff.
• 10% due upon delivery of audio video product and project kickoff
• 10% due upon completion.

DIVISION II – Home Theater Project Kickoff

Scheduling

Upon receipt of both the contract and the down-payment the Project Manager will schedule the project for completion. The Project Manager will call to introduce himself and discuss scheduling. Please note that until we receive both the down-payment and the signed contract the project will not be scheduled for completion. It is at this point that the project changes hands from the designer to the project manager. Any questions regarding design should be addressed to the original designer, any questions concerning scheduling or manufacture should be dialogued with the project manager.

Delivery Payment

The project manager will call within a few days of audio video equipment delivery and project kickoff. He will schedule the delivery and issue a progress payment invoice.

This invoice must be paid at the time of delivery.

DIVISION III – Home Theater Project Execution

Operation Hours

The hours of operation for site installation are 7:00 AM - 3:00 PM, Monday - Friday.

Site access is mandatory and can be accommodated by key or personal accompaniment.

Change Orders

In the event additional work is desired or necessitated STARLIGHT will issue a written change order, encompassing both the scope of work and additional amounts to be paid.

DIVISION IV - Final Walkthrough

Upon completion of a Theater or Construction project, STARLIGHT will schedule a walkthrough with either the Project Manager or the Designer. Final Payment of 10% is expected upon completion, at the time of the walkthrough.